“Poor, all of the little yellow levers that control the valve have broken that is why I had to buy another 10 to replace them and get a few spares. It appears the sun makes them brittle and they break making a quite expensive unit useless as you can't stop or control the water at the gun end anymore. It is a relatively inexpensive item but it causes the whole thing to fail. Recommend you investigate and come up with a better plastic that will last in Aussie outdoor conditions.”
Hi Les, I am sorry you have had this issue. Your feedback is important to us, and I will pass this on to our products team. If you do have any issues in the future please contact our customer service team on 1300 900 617 or via email at hoselink@hoselink.com.au.
Kind Regards,
The Hoselink Team
Hi Ian, thank you for taking the time to leave us a review. We greatly appreciate it! We hope you are please with your purchase. If you have any questions, please give us a call at 1300 900 617 and we can assist you in any way.
Thanks, The Hoselink Team.
“My experience was amazing. I could see that the part was inexpensive but the probable shipping cost had me concerned. Much to my amazement there was no shipping cost involved and I was very impressed! I know the part was small and fitted into an envelope but I was very surprised that Hoselink covered the postage, I was very happy. It is a small part, but when its a broken part its quite frustrating, so thank you for making it so easy to replace. Cheryl”
Hi Grant, thank you for taking the time to leave us a review.
Great to hear you have got the replacement lever in place, leaving the system all back up and running!
Kind regards, The Hoselink Team
