Hi Julie,
Thank you for your review of the Hose Connector with Flow Control. I'm sorry to hear that the ends do not fit your existing hose connection as you expected.
We understand how important compatibility is when it comes to hose accessories, and we appreciate your feedback on this issue. If you have any questions about fittings or would like assistance in finding a compatible connector, please don't hesitate to reach out to our Customer Service Team.
We're here to help you find the right solution!
Kind regards,
The Hoselink Team
“I needed a new hose connecter and I rang Hoselink and they sent me one straight away at there cost plus free postage, I've had to contact them before for other things and they just make it so simple to deal with nothing seems to hard for them. I get the feeling that'll always help so when I have a problem I don't hesitate to ring them up.”
“This is a good product I've used many times it's not perfect though as the on off mechanism can fail with time it's relatively thin and gets brittle with up and age and can eventually snap but of course there's not many plastics that don't”
“Somewhat disappointed in that the ball valve locating guide broke thus rendering the flow control inoperable and less than two years old resulting in having to buy a replacement. ☹️”
Hi Lyndsay,
Thank you for sharing your experience. I'm sorry to hear that your Flow Control valve broke. It's disappointing when a product doesn't perform as expected, particularly when you've made an investment for long-term use.
We value your feedback, and if you need assistance regarding the replacement, please reach out to our customer service team at 1300 900 617 or email hello@hoselink.com.au. We're here to help.
Kind regards,
The Hoselink Team
