“Fittings do wear over time (3years constant use) The small sprinkler we got from you does not work properly the centre one that pops up does not spread the water any distance.In saying g all that your fittings are the best and we have 96 per cent of them 3 hose reels that are used every day.Keep improving them as you can.”
Thank you for taking the time to leave a review Phil! I am sorry you are having an issue with your sprinkler! If you can contact our customer service team on 1300 900 617 we can definitely look at warranty options for you. I am pleased to hear you are happy with our connectors and appreciate your feedback. Kind Regards,The Hoselink Team
Hi Leonie, Thanks for your feedback.We are sorry to hear that you are having this issue. The accessory connecters go at the bottom of our attachments. If you are wanting to use this on a non-Hoselink attachment, please email us at hello@hoselink.com.au and send through a photo of the thread that the attachment has, and we can provide the best solution for you!We look forward to getting this sorted out for you!Kind regards, The Hoselink Team.
“Customer Service is excellent. Whoever is in charge should be made CEO of Qantas, Telstra and Optus and the big banks. If only they could learn and achieve such a high standard of customer service which has always been the case whenever I have needed to contact Hoselink. The products are of high quality as always. Thank you.”
