“I ordered the above and it arrived, very different to the existing one. I have reached out and sent photos to ensure the issue is not that I have ordered the wrong thing. Two weeks on and I am yet to hear from them other than to say they will be in touch”
Hi Janet,
Thank you for taking the time to provide your feedback. I'm sorry to hear that the item you received didn't match your expectations, and I'm sorry to hear you did not receive a timely response regarding your concerns.
We appreciate your patience, and we want to ensure that your issue is resolved as quickly as possible. Please feel free to reach out again to our customer service team at 1300 900 617 or hello@accessoryconnector.com, and we'll make sure someone addresses your inquiry promptly.
Thank you for your understanding.
Best regards,
The Hoselink Team
Hi Julie,
Thank you for your wonderful 5/5 star review of the Swivel Warm Grey! We're delighted to hear that the installation was a breeze and that it’s performing beautifully. Your satisfaction with our Hoselink products means so much to us!
If you ever need further assistance or have any questions, feel free to reach out. Happy gardening!
Best regards,
The Hoselink Team
