“I purchased a hose reel about a year ago, primarily it’s great, however it recently started leaking from the connection point where spray head joins the hose. So replaced the o ring’s which made no improvement. I now have a very expensive hose that leaks just the same as a cheap one!”
“Hose reel had very little use and started to leak. I was sent the wrong o rings that didn't fit, and the circlip that retains them is of very poor quality and deformed. I requested correct o rings which are apparently being sent, but no new circlip.The retract system has jammed and had to be manipulated with a screw driver.In all, its a very expensive reel, that seems to be poorly made and not worth the money”
“I also bought a 20m retractable reel and am deeply disappointed that I cannot use it with my click-on spray bottle. Please send me an adaptor.G Sanders”
“The joiners have never burst off to be fair, but they all leak like mad. I have about 10 connections at my place and they are all constantly leaking, sometimes a new o ring helps temporarily. I think I will abandon the dozens of hoselink products and try another brand. The hose reals are good though. I can adapt another fitting to them. PLEASE SORT OUT YOUR LEAKING JOINERS!!”
“Unable to comment and rate as yet to be received from Australia Post.Ordering and initial contact first class.I am sure the product will be first class as wellPrevious dealings in all matters have always been received and handled in a most satisfactory manner.”