“If spray gun is left attached to hose reel pressure builds up in hose and if you release fitting without using gun handle O ring often pops off hence the need for spares.”
Hi Sheralyn,Thanks for taking the time to leave your comments and sorry you have had issues with the O-Rings popping out when uncoupling the photos. As you have pointed out, you do need to turn the tap off and release the pressure in the hose by squeezing the trigger to prevent this from happening. Releasing the pressure after use is something we always recommend doing as this can over time but pressure on the internals of the unit.We can always pop some O-Rings in an envelope and post these out for free if you need some. Just get in touch with our customer service team on 1300 900 617.Kind Regards,The Hoselink Team
“Its strange to use 2 O rings against each other. This is the only instance I've seen it in 40 years engineering experience. That being said it does seem to work. Usually a face sealing O ring is used against a flat surface. This would work but surfaces would need to kept smooth and flat and tolerances tight to make sure compression of the O ring was uniform. O rings are very cheap to buy in bulk. Usually 2-5 cents each. Three for $2.20 including postage is OK because I expect postage and packing is what you are paying for.”
“I really like the hose but I have had a lot of trouble. It was only 2 years old when the trigger went slack despite doing the recommended maintenance on the trigger. I don’t use the hose very often. Customer service are brilliant, they have sent me out a number of free bits to try and repair it. But it continues to be slack and now it’s leaking. I would not purchase again for these reasons. For a hose worth over $200 I expected more.”
“Thank you so much for sending me the o rings which are excellent quality . Being on acreage it’s hard to find the o rings if they fall out - bought a packet from bunnings but they were too thin and flimsy. Not only did you send them immediately you were very kind and not charge me as I had purchased a lot of hoses and items previously which I love . Much appreciated your customer service and my very needed gift.”
