“I really like the hose but I have had a lot of trouble. It was only 2 years old when the trigger went slack despite doing the recommended maintenance on the trigger. I don’t use the hose very often. Customer service are brilliant, they have sent me out a number of free bits to try and repair it. But it continues to be slack and now it’s leaking. I would not purchase again for these reasons. For a hose worth over $200 I expected more.”
“Thank you so much for sending me the o rings which are excellent quality . Being on acreage it’s hard to find the o rings if they fall out - bought a packet from bunnings but they were too thin and flimsy. Not only did you send them immediately you were very kind and not charge me as I had purchased a lot of hoses and items previously which I love . Much appreciated your customer service and my very needed gift.”
“Replaced the O rings you sent me but still leaks at the connection with the hand held nozzle. Very disappointed because you advertise your product as perfect with no faults. ...also quite expensive compared to similar products on the market”
