“I remove the hose from the tap also the nozzle from hose , therefore the o rings come out I alway try & make sure they are in properly, thank you for for sending me more, very happy with your products”
“It's good to know you follow up on how things have goneHowever in my case the o rings have not yet arrived, I'm sure they are on their way. Postage time is soooo slow. All my other products have been spot on”
HI Faye,If you still have not seen your o-rings please reach out to our customer service team so they can take a look into this for you. Kind regards, The Hoselink Team
“After phoning Hoselink with a problem, water gushing from a tap/hose join, they immediately told me what they thought my problem was, namely a missing a 'O' ring. They sent me some 'O' rings and instructed me on how to replace them. 'O' ring arrived promptly, I followed the directions, problem solved. Great service. That's probably why I have 3 Hoselink systems and a number of accessories. Highly recommend these products and the excellent service.”
“Taps being leaking since I bought .. finally got the shit and ordered new orders rings... unfortunately that wasn’t the problem ... had gauges on the hose to nozzle connections which cause all the leaking. Disappointed about so had to order new parts for something that was stuffed when I received it originally. The other 30 mtr hose system I have does work well though”
“How good is it to buy quality items that if they break down you can repair it and NOT discard it for a new one. Supplied free of charge and postage is real, genuine customer support. Combined with the “help” videos, my hand piece and connector are as good as new. It’s very satisfying to repair things but you feel as though you are con=tributing to the world by not chucking away another plastic product. Thank you!”
