“I purchased the spare parts mainly for the O rings, as we sometimes undo the connection to use the tap without the hose and have had the O rings fall out, so far I haven't lost one, but just in case......”
“This was a purchase which has yet to be used. As I was buying another item I thought it would be a good idea to have it in the toolbox. Obviously unable to star rate”
“Haven't needed any of these items yet but, to save any hassles IF we ever do, we thought it was easier to have them on hand so any issues could be sorted on the spot - especially during peak watering season when you don't want downtime with equipment when you need it most.”
“My early multi position gun had begun leaking as o rings were u/s.. Your receptionist was able to identify it and sent spares to suit and advised silicon spray . After a light hone with 800 grit emery to remove salts from town water fluorides and chlorines ,a flush out with silicone spray that old gun is as good as new again . All done with wonderful help from your service and sales department. Tim be proud of your organization . I vote it number 1 for service, availability and quality.”
“No more twists and tangles Just walk away holding hand piece and let hose straighten itself . no leaks no bursting apart . I will get more of them .They are just so well engineered.Thanks Tim and your staff for promt and wonderful service cheers Wally”