“The Kit ended up being rendered useless. All I needed to do was replace 0 ring between dial selector and metal part of hose . Should have been simple yeah? But when I took it apart (very carefully) the inner spring suddenly popped out without me having even a split second chance to see which way it sat inside the mechanism. I did find the spring but unfortunately the instructions did not indicate which way the spring sat inside. I had a guess but then the tiny spring just fell back into the metal part and could not be retrieved despite trying to tap it out and also use tweezers to remove it. I had to go to bunnings and buy an alternative brand hose trigger head. It seems like a bit of a design flaw to me.”
Hi Kiri,Thanks for your comments and so sorry to hear this happened. We do always try to help our customers out wherever possible and encourage anyone to get in touch if they need any advice or assistance as we are here to help.As the kit you purchased didn't work for you, I have issued a refund for this back to your account which should be showing in the next 48 hours.Please let us know if you require any further assistance.Kind Regards, The Hoselink Team
Hi Jenny,Thanks for taking the time to leave your review and sorry to hear this. Which model of spray gun were you looking to repair? I can only see two spray guns which would have come with the hose reels on your account and this repair kit should be suitable.Kind Regards,The Hoselink Team
“Bought several times from them. As usual, the products are very good quality, the order is always correct and customer service always promptly contactable, knowledgeable and therefore helpfull. I don't have anymore any other gardening/ watering brands, only Hoselink and if they keeping doing what they're doing I will never change brands!Tha!”
