“It stopped retracting properly after just a few weeks but was replaced without a problem,well except packing and carting a big heavy item to busy post office !
Hope replacement lasts ok.”
I am sorry you had this issue Robin! I can assure you it is not common so it is disappointing to hear you had this experience! I am pleased you have received replacement and can now enjoy watering your garden!
Kind Regards,
The Hoselink Team
“This is my second Hoselink retractable reel and I wouldn't contemplate any other brand. Reel is fantastic ( I threw my alternative brand away through frustration at it not retracting) Reel and fittings are first rate.”