“We now have several of these installed around our garden. Our only concern/complaint is the on off lever. It snapped on two of the hoses. They are not turned on/off very often and no undue force was used, they deteriorated in the weather. A better fitting needs to be used.”
“This is my third hoselink reel and while I do really love it - especially the charcoal colour - the kit in total seems more ‘plastic’ and not as solid as the other reels and attachments I’ve had. The spray gun in particular is all plastic whereas previous incarnations have involved metal and more solid feeling parts so I’m concerned about durability over time.”
Hi Paula, Thank you for your review and taking the time to send through your feedback. With our hose reels, they do come with our latest model of spray gun which has been tested through out the development process and we have strong quality assurance measures in place as we want to provide the best quality products for our customers. If you were to encounter an issue with your spray gun, please feel free to contact us at hoselink@hoselink.com.au and one of our friendly customer service team members would be more than happy to help with this! Kind Regards,The Hoselink Team
Hi John,We're sorry to hear that you are having issues with your reel retracting. Please get in contact with us via our email hello@hoselink.com.au or call us on 1300 900 617 and we can help you with this issue.Kind Regards, The Hoselink Team
“I have a 30 meter one for a while and another hose that I ham get up on fence but was a pain so I like retractable one and decided to buy one for the ease of use”