“Fantastic hose reels< oldest one is more than 6years and still works every time. Later noes have improved design of nozzles and valves. Only slight downside is the tendency for hose to kink if you pull out a long length on the ground and then slowly take up the slack.”
Hi Phillip, thank you for your review. Apologies your reels have not yet been delivered. According to the AusPost tracking, there have been significant delays in delivery of your order. We've gone ahead and re-sent the items on a priority dispatch. Please give us a call at 1300 900 617 if the original reels do show up, so we can arrange a return of those to us. Thank you for your patience Phillip.
Thanks, The Hoselink Team.
“We have been very satisfied with our hoselink hose.
The company have a high standard of quality assurance and we are grateful .
The customer service has been outstanding!
Thank you!”
“Excellent, however, I had to purchase a replacement unit because the Hose Reel I purchased 3 1/2 years ago failed. It stopped retracting. Would have been nice to have it get well past the end of warranty (3 years) before failure.”
Hi Tony,
Thanks for your feedback. We are sorry to hear that this was the case. We do recommend customers to contact before purchasing a new one as it might be something that can be easily repaired through our repair service. Even if out of the warranty.
Please let us know directly if you need any assistance.
Kind regards , The Hoselink Team
