“Not good, after I had set it up and turned the water on the end connection popped off, took it apart and the white clamp was found to be missing. Sent hose link photos in a email and no reply????”
Hi Stuart, thank you for your review. We did receive your email and photos, and responded on the 6th of May asking for some clarification as it appeared you had all the pieces required to be able to fit your connector onto your hose. If you are still having issues, please give us a call at 1300 900 617. We would love to resolve this.
Thanks, The Hoselink Team.
“My dad bought me a hose reel for my birthday in March. I liked it so much I bought another one for the front garden too. Not fighting with a hard, stubborn hose any more. It stops where you want it to stop. The valve at the end of the hose makes changing ends a dream, no need to go turn off the water or bend the hose. Worth the money, and they last for ages. Got the cover as well. Looks great!”
Hi Malcolm, thanks for your feedback and we're thrilled that you're living the gardening dream. We hope that the Reels continue to make watering a more enjoyable job for you.
Kind Regards, The Hoselink Team
“Only had it for a couple of months however this seems like a well designed and built product. The hose is just flexible enough for easy operation but stiff enough to avoid easy kinking. It seems like enough room has been left in the housing for uneven winding, and unwind and re-wind are smooth. I like the robust coupling too.
Time will tell however so far this looks to be easily the best reel I have ever purchased”
Hi Mark, thanks for such a kind review. It's fantastic to hear that your reel is serving you well and that you enjoy so many of the features that our products team work so hard to make sure that the reels are the best that they can be.
Kind Regards, The Hoselink Team
Hi Nic, thank you for your review and feedback. While we understand that it can be frustrating to not be able to shop in person, we do have a 30-Day Money Back period, in case you are not 100% satisfied with your product. If you have any other queries, feel free to contact us directly at 1300 900 617.
Thanks, The Hoselink Team.
