Hi Matt, Thanks for your review and we are sorry that this is the case!We do take pride in the quality of our products, so this is disappointing to hear.We will be sending you a replacement cover and please reach out directly to us if you have any questions :)Kind regards, The Hoselink Team
“Very helpful, first query answer out of stock, to be notified when instock. Got reply very early on and when I ordered received the hose reel cover very soon after.Very happy.”
