“I purchased the cover to protect my hose reel from the sun. The last hose reel I had still worked OK but was badly faded from the sun and It looked terrible..The cover fits well and looks good. When it starts to age I will replace it with another cover. Changing the cover is a lot cheaper than replacing the hose reel.”
“Unfortunately I purchased the wrong size for my hose (purchased hose and cover on same order).
For the price I would have expected customer service to pick up on the error.
Now I have a cover I cant use and as I threw the packaging away I guess I am stuck with it.
Will purchase the right one when they go in sale.”
Hi Tanya, thank you for taking the time to leave us a review. Unfortunately our system does not flag orders like this currently, however, this could definitely be something we look into in the future. Of course we understand there is no point you having a cover that doesn't fit your Hose Reel. Therefore, please contact our helpful customer care team on 1300 900 617 to get this resolved for you. Kind regards, The Hoselink Team
“I haven't put it on as yet, we have been using hose every day as we have just seeded new lawn on 1/3 acre lot. I have also just purchased an Impulse Sprinkler to help. So far love the product.
I will use cover during winter when hose not being used.”