“The old style of this product was made of much tougher material - the new one seems very light. It was out of stock for a long time so hopefully worth the wait.”
Hi Jane. Thank you for taking the time to leave us a review. We did change to material we use for our hose reel covers a few years ago. The newer material is more lightweight however it is also more durable as well, which is why we changed it. As with all our products, if you have any issues or concerns, please don't hesitate to get in contact so we can resolve them for you. Kind regards, The Hoselink Team.
“Had to wait months to purchase one as they were out of stock. When finally able to order, it took much longer than expected for delivery and if very poor quality compared to original cover of approx 8-10 years ago.ki doubt whether this one will last beyond 2 years sadly”
Thank you for the feedback, Marilyn. Sorry to hear you were not impressed by how long the delivery took or the quality of the hose reel cover. This is disappointing to hear. You are still within the first 30 days of purchase, so you are welcome to return the cover for a refund if you would like. If you would like to discuss this further, please don't hesitate to contact us on 1300 900 617. Kind regards, The Hoselink Team.
“Ive recently installed 2 20 m Hoselink hoses and find them fantastic.. The hose real retracts nice and easy compared to my old ones where you had to fight to get the hose back in. The spray nozzle is a breeze to use and makes watering a delight and not a chore..
would definitely recommend this product&.Should have installed them years ago..”
Hi Linda, thank you for your review. We are so pleased to see that your new reel and cover are treating you well! Hope we can keep impressing you with our other products in the future!
Thanks, The Hoselink Team.
