Thanks for the review! Glad to hear you received such good service. We always try to give the best service possible to our customers and resolve issue as smoothly as possible.
“I havent used it yet. I require a pole which I bought. I notice you had instructions on how to attach the reel to the wall but not what to do with the pole. The sales assistant mentioned the amount of concrete I need but I have forgotten. She also mentioned depth, again I have forgotten. So, please include instructions for the pole.”
Hi Gaye, thank you for your review. Apologies for any inconvenience caused. We aim to ensure every customer has a seamless experience, so this is disappointing to hear. The instructions for Mounting Post installation are available on the website, and I have linked them here for your convenience: https://youtu.be/UTSPo44oLHM?list=TLGG5_u2lNoAHXIxNjA1MjAyNA
If you have any other questions, feel free to reach out.
Thanks, The Hoselink Team.