Hi Anthony, thank you for taking the time to leave us a review. Sorry to hear you think the Charcoal Hose Reel has fallen short in quality compared to the original unit you have there. We have designed the plastic spray gun in-house to provide the best watering experience in the garden. No servicing needed with this model and complete control via the thumb-control lever. After you use this sprayer for a while, we can guarantee you will change your mind! Thanks again for the review. Kind regards, The Hoselink Team
“Recently purchased the new black/grey hose. There is an overwhelming plastic smell in the water coming out of the hose. Even the dogs don’t like the smell of their water bowl if it’s filled up from the hose. Just wondering if you have any tips to alleviate this problem.”
Hi Keiren, Thank you for taking the time to leave us a review. Certainly not something we have experienced before, therefore this is definitely an isolated issue. If you can please contact us on 1300 900 617, we'd really like to get some more information from you regarding this. Kind regards,The Hoselink Team
“we have yet to use it as we are still getting rain. unfortunately we have not recioeved the third box in the order. I have submitted an enquiry with Australia Post but haven't heard anything from them.”
