“Disappointed in centre function on head that you changed its vicious and not at all like it used to be, that was my go to setting, why spoil whats good ????”
Hi Clodagh,
Sorry to hear that you are disappointed with your purchase as we pride ourselves on the quality of our products.
Please call us on 1300 900 617 to chat to a member of the team and ensure we can support you further.
Kind regards
The Hoselink team
Thank you for taking the time to leave a review and for your custom! We like to hear from our customers, feel free to wait until you have installed it before leaving another one.
Kind Regards,
The Hoselink Team
“The attachment to the tap does not fit at all. Bought two - 30m & 25m and both with the same issues. It’s a new house with normal taps and it doesn’t make sense that the connectors don’t fit the taps, considering the price of the items. We need to cut and attach different connectors. Will not recommend this product”
Dear Li, thank you for taking the time to provide us with your feedback. We truly appreciate your honesty and bringing this matter to our attention.
We sincerely apologize for the inconvenience you experienced with the attachment not fitting properly. Our Universal Tap Connector is designed to fit both standard tap sizes in Australia, so this is certainly not a common issue we see. It sounds like the reducer included with the tap fitting may have not been removed.
Please give the below video a watch, as it showcases how to remove the reducer.
https://youtu.be/aw4TNNf-RHw?list=TLGGsGp99X8HXNcwNzEwMjAyNA
Thanks, The Hoselink Team.
