“I'm very happy with all of our hose reels and do not hesitate to recommend them to all of friends, I cant believe it took us so long to buy our first one”
“The bolts and raw plugs were not sufficient to hold the reel to the wall. They were 12mm diameter and the plugs were sloppy in the holes thus not able to grip when the bolts were tightened let alone the information on the instructions. Ended up spending more money to get the correct dynaɓolts to get the job done....not a happy camper”
Hi Tete,
Thank you for sharing your experience with the Classic 30m Retractable Hose Reel. I’m truly sorry to hear that the mounting hardware did not meet your expectations and that you had to seek alternatives to install the reel securely. We understand the importance of clear instructions and adequate fixtures for a hassle-free setup, and it's disappointing to know we fell short in this instance.
Your feedback is invaluable, and we will relay your concerns regarding the bolts and installation instructions to our team for improvement. If you need any further assistance or support, please don’t hesitate to reach out to our customer service team.
Kind regards,
The Hoselink Team
“I purchased hoselink for dad to make it easier and to keep him safe. He had one of those trip over me hoses. He thinks hoselink is amazing !!! He is sorry he wouldn’t let me order it sooner.Being the 1st hoselink in the street l thought the lock was a must have as the neighbours would all want to borrow it.”
“My third hose reel from you. Despite me supplying my address it was delivered to another address. If a good person had not tracked me down I would n ver have seen it.”
“The products I buy from Hose link are simply TOP Shelf. I have not seen anything that compares to the quality of these parts. I'm a customer for Life.”
“We purchased this reel for a new tap in our backyard. Our old reel is now 10 years old and still works and retracts beautifully. The fittings are top quality as well. We love all Hoselink products!”
Hi Rachel,
Thank you for your amazing review! We’re delighted to hear that you love the Classic 30m Retractable Hose Reel and that it's fitting in beautifully with your new tap. It's great to know that your old reel is still serving you well after all these years! We truly appreciate your loyalty to Hoselink products.
Best regards,
The Hoselink Team
