“After much research I decided to buy the classic 30m retractable hose reel.
The installation was easy and the quality of the product is evident right from the box opening.
The connections, hose and system are all well built and feel extremely sturdy when in use.
Highly recommend this product to anyone looking for a new rose reel.”
“Well I am a bit disappointed I ordered 2 classic 30m retractable hose reel firstly one was 30m, the other one I ordered was 25m. Not very happy with that considering it was a Christmas gift. The one I bought for my husband leaks so I have to return the item which is a bit of a hassle, I'm sure if I got what I asked and paid for I would be happy with them. Thanks”
Hi Christina,
Thank you for taking the time to share your experience, and apologies for the inconvenience.
We have investigated further, and can see the original 2 purchases made, include 1x 30m Reel, and 1x 25m Hi-Flow Reel. It does not appear there was a mixup.
We do have a 30-Day Return policy, so if you would like to return the 25m one purchased, please give us a call at 1300 900 617.
Kind regards,
The Hoselink Team
