Good morning Ben, thank you for taking the time to leave us a review - glad you are loving your new hose. Sorry to hear about the service - are you able to elaborate on this to enable us to prevent this from happening in the future? Kind regards, The Hoselink Team
“The Retractable Hose Reel fits solidly on the wall bracket. Feels extremely secure. The hose can be extended and retracted without issues - no clinking is a blessing!!! Makes using the 30 mt hose stress-free and can be put away without hassle. Finally Customer Service is second to none. Nothing is too much for the Hoselink staff. Highly recommend this product.”
Thank you for your review, Ninas! It's great to heat this has been your experience! Our hose reels, along with all our products are carefully designed to be easy and stress-free to use. Thank you for your kind words about our customer service, we always put the customer experience first.
“From ordering , delivery time and final experience of using the hose it has exceeded expectation .Having fitted all my non hoselink hoses with your fittings over the years I decided to treat myself for Easter. The smooth as silk operation of the retractor, the beauty of the spray pattern dancing in the morning sun, I couldn’t be happier. I did think it came with a metal spray head , my fault as the spec does say the plastic option , but no , I couldn’t be happier with the product - so much so I have even ordered the adaptor set so I can run everything through my new hose. Thank you”
