Hi Fred, thank you for taking the time to leave a review! It is good to hear you love our hose reels as much as we do! All I can say is happy watering !! 😁
“Excellent. However, your newly developed soft rubber cut-off switch at the top of the Comfort 8-Pattern Flow Control Sprayer is not "Puppy-Proof". It disappeared into our 5-month old puppy's mouth, before I could assemble to Hoselink unit. So now we need a new Control Sprayer.”
Hi David, Thanks for your feedback. Sorry to hear that your puppy got to your sprayer. We don't usually cover damage from animals but we will be sending out a replacement sprayer. We will send out our 7-function sprayer for you as it is made out of a heavier material. Please let us know of you have any other feedback. Kind regards, The Hoselink Team.
“The product works even better than I could have hoped. So easy to retract and the hose is nice and flexible. The spray head is excellent quality, and none of the fittings leak at all. I have waited 20 years for one of these hoses, I cannot believe I didn't get one soon after fighting and swearing at my old hose reel for so long!”
Hi Joe Thanks for the feedback. I have taken a look into your order and it looks like the original Hose reel was lost in transit with Australia post. Delivery issues sometimes are outside of our control but what we can control is how we respond to them and it looks like another reel is now on it's way to you.Please keep us in the loop with any further issues moving forward and one our team will get straight on top of it. Kind regardsHoselink team
“I ordered 2 hose reels. They arrived very quickly. We installed them on the wall and they are great to use. I love it retracts and you are not tripping over hoses. Great selection of spray types and pressure is good. Fantastic buy.”
Hi Sharon, Thank you for your feedback and we are glad to hear to hear that you are enjoying your reels!If you ever have anu questions, please contact us and we would be happy to help!Kind regards,The Hoselink Team
“This is the second hose reel I have bought from you. The other lasted for approximately 20 years, left out in the sun and used very often.I was very happy to see one particular improvement with this one - the shut off at the hose end, brilliant! Keep making incredible products, might be a bit pricey, but well worth it in my mind!”
Your second hose reel, excellent! It is good to hear your last one lasted so long 20 years!! The Flow Control is a popular feature, making it more efficient and hassle free to do your watering! Enjoy 😁
