“Hello, this is my second Hoselink hose. Both are working well. The delivery of the product was great, thank you. I did notice that the quality of the new hand piece (multi-function sprayer) has changed. The new product doesn’t have a trigger like the old one. It also has a lot more plastic in the build quality. It works but I was expecting something more rugged.”
Hi Tyrone, Thank you for your feedback and for being a repeat customer of Hoselink hoses. Glad to hear that both hoses are working well for you.Regarding the new hand piece (multi-function sprayer), we apologise if the changes in its design and build quality were not what you were expecting. It seems that the absence of a trigger and the increased use of plastic were not in line with your expectations for a more rugged product.We have passed along your feedback to our product team regarding the changes in the design and build quality of the hand piece. Feedback like this helps us review and alter designs in the future.Thanks again and happy hosing! Kind regards, The Hoselink Team
“The hose arrived in a very speedy manner. Great product and thank you for the unexpected free gift. Love it. Overall a terrific shopping experience. Highly recommend this product and this company.”
“It works really well, and I am impressed. It doesn't tangle, is durable and wraps away so snugly. Delivery was excellent and if you need a reliable hose, I can recommend it.”
“Product is excellent, disappointing that it does not come with an attachment to suit other watering brands. After purchasing a $280 hose and reel one would expect it would fit all brand attachments. I have now purchased the connector from you, but am disappointed that your product does not advise it is not included and needs to be purchased separately, I now have to wait another tow weeks to use my sprinklers etc.”
Hi there,Thanks for your review. Please feel free to contact us at hoselink@hoselink.com.au and one of our friendly customer service team members would be more than happy to help with this! Kind Regards,The Hoselink Team
