“Love the hose reel and attachments. Dealing with Hoselink customer service is always a positive experience. Having dealt with many companies and some Government organisations , that keep you on hold with the most dreadful repetitive on hold muzak, Hoselink are polar opposite. Friendly, fast, courteous and GENEROUS. An example.. I had lost the rubber selector ring on the hand held sprayer and rang Hoselink to order a new one. They sent me a brand new hand sprayer. Free of charge..No fuss, no worries. It cost them around $10 for the sprayer and postage, but what they gained in loyalty and referrals is priceless. All companies should look to Hoselink as a customer service example. 10 out of 10.”
“This is the second one for us. Now have one at each end of the house. Much better than winding up on a reel - avoids kinks. Very good as we have low water pressure.”
“Everything arrived in a speedy timeframe however we had a couple of items missing from our box and have been unable to use it. We have our hose reel mounted to the wall and look forward to being able to water the garden again. Customer service was fabulous and arranged for the parts to be delivered straight away. Easter weekend has made the postage delayed and we just have to wait a bit longer! We have purchased two hose reels for our mother in law a couple of years ago and she uses them all the time and they are wonderful and still going strong!”
