“Its a big financial leap of faith from a cheap reel from the big green shed to one of theseā¦Its definitely worth it. This is a case of you get what you pay for. Im going to get another one. To the company; Good work and stay true to the approach of quality without compromise.”
Hi Ryan Thank you for your positive feedback and for taking the leap to try our Hose Reel despite the price difference. We're thrilled to hear that it was worth it for you and that you're planning to get another one. We appreciate your trust in our commitment to quality and we'll continue to deliver products that meet your expectations.Please let us know of any issues and we will get straight on top of it for you.Kind regardsHoselink Team
“Excellent product, I've had one out the back for 3 years and haven't had any problems with it. Build quality is second to none, no it's not the cheapest on the market but why waste money on pretenders........buy right, buy once”
Hi Eric, Thank you for your glowing review and for your continued support of our product. We are delighted to hear that you have been enjoying it for the past three years without any issues.At Hoselink, we prioritize providing products with exceptional build quality and durability to ensure long-lasting performance. While we may not be the cheapest option on the market, we firmly believe that investing in a high-quality product saves you both time and money in the long run.Your endorsement of our product is greatly appreciated, and we look forward to serving you with more reliable and top-notch products in the future.Kind Regards, The Hoselink Team
Hi Bernard Thank you for your positive review! We're delighted to hear that ordering and installing our product was a seamless process for you. We're even happier to hear that it has improved water flow compared to your previous reel hose. Your satisfaction is our priority, and we appreciate your support. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. Thank you again for your kind words!Kind regardsHoselink Team
“Love the hose reel and attachments. Dealing with Hoselink customer service is always a positive experience. Having dealt with many companies and some Government organisations , that keep you on hold with the most dreadful repetitive on hold muzak, Hoselink are polar opposite. Friendly, fast, courteous and GENEROUS. An example.. I had lost the rubber selector ring on the hand held sprayer and rang Hoselink to order a new one. They sent me a brand new hand sprayer. Free of charge..No fuss, no worries. It cost them around $10 for the sprayer and postage, but what they gained in loyalty and referrals is priceless. All companies should look to Hoselink as a customer service example. 10 out of 10.”