“Initially I was concerned with the long delay with delivery and what seemed like no follow up to my business.
When I finally was able to talk to someone, my issue was sorted as a priority follow up.
The product is first class, well build, well packaged and easy to assemble.”
“I learned not to roll out the hose but to pull. Videos helped. Once I overcame my initial confusion I was delighted with the product I had purchased.”
“Hose is very good quality, but unless you keep constant pressure on the hose while winding in you'll end up with a birdsnest which will take you quite a while to untangle.”
Hi there,
Thank you for your feedback on the Metal Hose Reel Box. We're glad to hear you find the hose quality to be good!
We are sorry to see that you have experienced tangles in the box. The hose may be tangling because there is a fault with the layering system, please reach out to us on 1300 900 617 or hello@hoselink.com.au and we can look into your warranty.
Kind Regards,
The Hoselink Team
“Best hose reel I have had. Attractive, great colour and fits well with the space I have on our balcony. Good for spots where you are unable to attach to a wall. Easy to use.”
