Hi there,
Thank you for taking the time to share your experience. I'm really sorry to hear that you are experiencing issues with the water pressure when using the hose reel. That must be quite disappointing, especially when you're accustomed to fantastic water pressure with other hoses. We appreciate your feedback as it helps us improve. Please feel free to reach out to our customer service team at 1300 900 617 or hello@hoselink.com.au so we can resolve this issue for you. We're here to help!
Best regards,
The Hoselink Team
“Great for keeping the hose in a tidy spot. Not as flexible as the wall mounted self retracting units. The box will stop extension at certain angles which can become frustrating., however the winding roll up is good..
Really like the new hand held nozzle and water turn off device
Overall a happy returning customer.”
“Great hose that never kinks and so easy to wind up. Sturdy metal hose box. Only downside is that handle and hose connection cannot be moved to opposite side. Overall a great sturdy product and highly recommend”
“Attractive metal box - hose neatly winds into it with the clever mechanism (reminiscent of a sewing machine bobbin). Box is heavier than expected, I’d need a hand to move it from tap to tap- wouldn’t be an issue for those with more youth! Good that the box is heavy though as it anchors well when the hose is pulled around the yard. I will definitely be ordering at least one additional metal hose reel box with hose very soon for another location.
It’s the first time I’ve enjoyed a truly no leak hose system and I LOVE the hose gun and clever shut-off. I’ve spent so much money on hoses and connectors over the years that fail to deliver, however, this hose is completely different.
After a visit where they used the hose, my octogenarian parents are now Hoselink fans too. (They had been skeptics.) They particularly liked the handle to wind in the hose (easy on arthritic hands) and that there’s no need to mount a reel system to the wall.
Thank you. I cannot speak more highly of this product and its quality.”
“As a product it is quite neat and functional however I am having issues with leaks in the barrel area..Hoselink have provided some new components but issue remains..My intention is to reset everything & try again to solve the matter.My understanding is that if issue cant be resolved a new one will be provided.Hoselink team have been excellent is assisting with this matter”
Thank you for taking the time to leave a review. I am sorry you have had these issues, it is disappointing to hear! If you are having the same problem after trying to resolve, please contact us and we will of course arrange a replacement.
Kind Regards,
The Hoselink Team
“We have the traditional Hoselink but didn’t have anywhere to mount one out the back. This one looks good and is easy to use. It takes a little while to warm up - in that at first it’s just a bit stiff - but as you use it, it gets easier and more pliable. Really happy with it.”
