“Got it on sale and it was great for my small courtyard in the beginning. Loved it. Almost 18 months later it leaks where the actual hose is attached to the connector. Multiple attempts to tighten it don’t work. The cheaper version bought at BigW was more reliable.”
Hi there, Thank you for sharing your experience with our product. We're glad to hear that it worked great for your small courtyard initially and that you loved it.We apologize for the issue you encountered with the leaking at the hose connector after nearly 18 months of use. We understand the frustration caused by this, despite multiple attempts to tighten it. Ensuring a reliable and long-lasting product is of utmost importance to us.Please reach out to our customer support team with more information, and we will work diligently to address the problem and ensure your satisfaction. We value your loyalty and appreciate your patience throughout this process.Kind Regards,The Hoselink Team
“I Have purchased several items from Hoselink over the past 1.5 years.... yep a lot of items. Now apart from my retractable hose (Because thats awesome).This portable hose reel is my favourite I use it most days in my front garden, super easy to use, great quality, light to carry, easy to use and it doesn't get stuck.If you have a small area to water and don't want to invest in a hose for the front and back yard... I highly recommend this product.”
“This hose is really wonderful, it's a delight to use. Our outdoor space is a small courtyard and this hose is perfect for the area. It's far superior to any other hose I've used and I feel the price is really reasonable. It looks neat when wound up and not in use. The hoselink customer service has also been really wonderful. They're incredibly helpful and friendly. Thanks!”
“Handy little hose for the around the house jobs and well as the patio watering. No issues with water volume or pressure with reduce diameter hose that I have noticed. Manual crank is pretty easy to turn and the whole unit packs up nicely to be stored or transported.”
