“I have been looking for a way to keep my hose tidy without the bulk of the big reels that I already have. It works well and meets my expectations but my husband is a little disappointed that the pressure is restricted due to the smaller hose dimension. For the application purchased, it is tidy and neat and easy to roll up. I find that linking the short end to the tap and carrying the reel works the best for me. It is a great addition to the Hoselink range”
Hi Cathie, Thanks for your feedback!If you ever do have any questions or enquires about the 10m Compact Reel, please contact us directly and we would be more than happy to help!Kind regards
“I have been a fan of Hoselink products and have a number of hose reels and other products. I purchased one of these 10m compact hose real units and loved how compact and good looking it was. After a year it started leaking in the middle and they replaced it (couldn’t be fixed). Now just under two years later the same thing has happened. They will not replace under warranty but have offered a 40% credit. After issues with two units I feel this is poor quality and from my experience has a life of about 1-2 years which makes it pretty expensive. I won’t be getting a third unit.”
Hi Angela, Thanks for your feedback. This is really disappointing to hear as we do take pride in the quality of our products.If you did want to come back and get the offer on a new one, please contact us directly and we can honour this for you. Thanks again for your feedback. Kind regards,The Hoselink team
“This product is ideal for small areas when living in a villa.Maybe 2 more metres would have been better still, so you dont have to change tap locations, but, overall perfect.”
Hi Brenda, thank you for taking the time to leave a review. I am pleased to hear you are happy with your 10m reel. I will pass your feedback on ! Kind Regards,The Hoselink Team
“I have been buying hoselink products over many year and always been pleased but the new ones are better than excellent, the smaller reel is great for my vege patch easy to carry even for an older person like me, the spray with switch off is a great improvement and the ease of use and light colour, delightful”
“If you’re constantly removing this from the wall I feel the screw holes will wear out. The product is okay but doesn’t feel like other hoselink products I own. It needs a better wall bracket that allows for easy removal from the wall”
Hi Heath, Thank you for your feedback on our product. We truly appreciate the time you took to share your thoughts with us.We understand your concern about the potential wear and tear on the screw holes from frequent removals. Our team is constantly working to improve our products, and we will definitely take this into consideration for future iterations of the mounting design. Ensuring durability and longevity is a priority for us, and your input will help us make the necessary adjustments.We apologise that the current wall bracket didn't meet your expectations and didn't feel up to par with our other Hoselink products. If you have any further suggestions or specific features you'd like to see, please don't hesitate to let us know. Once again, thank you for choosing Hoselink, and we hope to provide you with an even better experience in the future. Should you have any other concerns or questions, please feel free to reach out to our customer support team, and we'll be more than happy to assist you.Kind regards, The Hoselink Team
“The hose was as described and shipping was fast. I love this hose, it is so compact but works so well. The range it covers is larger than I expected. It is so lightweight, well designed and made. It is a long while since I last bought a hose and when I compared prices Hoselink hoses were amazing value.”
Hi Anne, Thank you for sharing your positive review about the hose and your experience with the purchase. It's great to hear that the hose met your expectations and that you were pleased with the shipping speed. Fantastic to hear the hose covers a larger range than expected and that it is lightweight and well-designed.Thanks again! Kind regards, The Hoselink Team
