“I really wanted to love this as it’s compact and cute in my small yard. But it’s sooo leaky and the sprayer keeps popping off the end and is really difficult to put back on. Sad waste of money”
Hi Laura Thank you for sharing your feedback regarding our compact 10 meter Hose reel. We are sorry to hear about the issues you've encountered with its leakiness and the difficulty of keeping the sprayer attached. We understand how frustrating this must be, and we sincerely apologize for any inconvenience caused.Ensuring the functionality and durability of our products is a top priority for us, and we appreciate you bringing this matter to our attention.This is certainly not what we expect from this product and should be providing you with a much better stress free watering experience. Please feel free to give us a call on 1300 900 617 to organise a full replacement or refund of the product. We genuinely appreciate your feedback, as it helps us improve the quality and functionality of our products. Your satisfaction is important to us, and we want to ensure that you have a positive experience with our brand. Once again, we apologize for any disappointment or inconvenience caused. Thank you for giving us the opportunity to address these issues, and we hope to regain your trust in our products in the future.Kind regards, Hoselink Team
“Excellent hose - perfect for my courtyard. Easy to connect and light to carry as I water my garden. Highly recommend this quality Australian made product”
“On the first use the hose leaked inside and the whole reeling mechanism fell out when I tried to roll the hose up. However Hoselink replaced it immediately, so they get 10 out 10 for service.The new reel seems to be OK. Will see how it stands up over time. The reel part is pretty flimsy.The hose fittings and the spray head seem really good.There is not much on the market in this size and the other one I looked at was rubbish.For the price it could be a bit better built.”
