“I have been buying Hoselink for a number of years, until to now was very happy with products I was recommending to all I knew.
However, this last purchase was disappointing in the quality control, as some I turn the hose it leaked badly around the sprayer. After speaking to customer service person and following the instructions I was given it was the fact the was not correctly connected to the sprayer because of very careless quality control. It now works but this should not happen with a product of this quality.”
Hi David, I am sorry you have had this issue. We pride ourselves on the quality of our products so this is disappointing to hear. It's certainly not a common issue we see happening. I am pleased you have now got it working. Sorry for any inconvenience caused.
Kind Regards,
The Hoselink Team
“I purchased a 30m hose and connections a few weeks ago and when I first used it, it leaked from the outlet connection. I contacted Customer Service and was offered a replacement connector and washers. I am very happy with the hose as it works brilliantly and it reaches all corners of my garden as required. The only issue I have is navigating it around structures but I noticed that there are some solutions for that as well. The 'comfort 8-pattern flow control' unit is a pleasure to use as it has more pressure than some 'no-name' brands previously purchased and is easier to turn on/off. No more leaks and no more 'unwanted' showers.”
“I think the best way to describe this hose is that at first you just think it is a bit more expensive but then you realise that it is just a much better product than a cheaper hose and you realise why it was worth spending that bit more money. I am delighted with my puchase.”
“Having put up with substandard hoses for years, I decided to give Hoselink a try. So far I am extremely happy& no more tangles, no bits falling off and giving me an unwanted shower and also the water pressure is much improved (not sure how that happens it its great).”
“Very very poor we only received the hose and not the starter kit - we are still waiting on the starter kit an the auspost tracking cannot tell us if we will received it
Why would you post the hose separately to the fittings - we have had to buy another hose from another supplier to water our plants so they dont die.”
“Very very poor we only received the hose and not the starter kit - we are still waiting on the starter kit an the auspost tracking cannot tell us if we will received it
Why would you post the hose separately to the fittings - we have had to buy another hose from another supplier to water our plants so they dont die.”
Hi Peter,
Thanks for your feedback. Our hoses and reels get sent in their own parcels due to their size and weight. We do state this in the order confirmation email.
We can see you have been in contact with us in regards to this and glad we could provide you with a solution.
Thanks, The Hoselink Team.
