“Great product we found it hard to put together and it still does kink but doesnt cut off the water It is a great hose and I am very happy with it
Hoselink Response:
Thanks for your feedback. We are currently making changes to the Instruction Manual to help in making assembly of the hose cart more straight-forward.”
“This was bought as a Christmas gift and the person was very pleased with it. His words were this is great all things together no mess or looking for lost pieces.”
“We had problems connecting the attachments to the hose initially but soon realized we had not soaked the end of the hose and the white washer in hot water. Once we did this correctly the hose has not moved an inch. This step could be highlighted in the instruction sheet (just to assist the idiot installer) we have since realized that we need a swivel connection for the end of the hose to allow the hose to turn more freely. This should be included in the kit that we purchased as we did not know it would be an issue. We will now wait until we need to purchase addition products to avoid postage fees Regards Helen Nielsen”
“The only thing that I feel was missed in, the package was the inclusion of a click on adaptor. My wife has arthritics & finds it hard to screw extra's onto the hose.
HOSELINK RESPONSE:
To be honest, the Click-on Adapters are sold separately as we would prefer to discourage their use! Whilst they can be used to go between HOSELINK hose fittings and click-on type watering accessories, we recommend you see if you can unscrew the click-on fitting from your watering accessories (sprinklers, spray wands, hand sprayers), leaving an open threaded end. If you can do this, then a HOSELINK Accessory Connector can be screwed directly in.
This has the benefit of providing you with a leak-free, burst-free system (Click-on Adapters don't carry this guarantee). Most people end up purchasing additional Accessory Connectors for each of their existing accessories so connecting with a point and twist is made easy (also easier for those with arthritis!).”
“I love this package as well as the fitting service you provided. I highly recommend your products to whom ever I speak to. I have also suggested that my Aunt get your products when she moves into her new home. I usually like to get the better quality products as they tend to last longer. Especially as I tend to take care of my belongings. It is worth it in the end. I am planning on adding to my package in the future. I have my eye on a couple of things. But I need to factor them into my budget. This hose system has exceeded my expectations 100 fold. Keep up the good work and excellent customer service. A very happy and returning customer. Mecheale Sims”
