“The hose leaked out of the box. The fittings were cross threaded and the hose olives not installed correctly despite doing them up over and over again they still leak as the thread is of such poor quality.”
Hi James,
Thanks for your feedback and we are sorry to hear that this is the case. We do take pride in the quality of our products so this is disappointing.
If you can contact us directly with your order details and a quick video, we can provide you with the best solution for you!
Kind regards, The Hoselink Team.
“After persisting for a long while with a traditional hose that leaked and would consistently twist, I purchased the retractable hose reel, mainly for the retractable function. Wow what a dream to use. The retractable function is smooth and trouble free, and the hose and fittings work so beautifully, particularly the strength of the o-link connectors. I wish I bought this a long while ago & now Im dreaming of converting a number of other items to hoselink products.”
Hi Naomi,
We're thrilled to hear about your positive experience with our retractable hose reel!
It's always great to know that our products make watering tasks easier and more enjoyable. Thank you for your kind words, and we hope you continue to enjoy your Hoselink products. If you ever decide to convert more, we'll be here to assist you.
Happy gardening!
The Hoselink Team.
