“I purchased this hoping it would do a good job but it doesn't. The jet setting on the normal hoselink hose is stronger than this. It is not worth purchasing.”
Hi Karen, we're sorry to hear that you're disappointed with your purchase of the Super Jet Washer. Due to there being no motor behind this product, it does depend on your water pressure. However, we would expect this to be better than the jet setting on the spray gun. Our aim is to provide high-quality products that perform well and meet customer needs. We understand that the strength of the jet setting is an important factor, and we appreciate your feedback on this matter.We have set up a gift voucher for the purchase price of this product which will allow you to get something you can actually use! Please keep an eye on your emails as you will receive the gift card through shortly. You will be able to use this towards any future purchases you make, plus there will be no expiry date on the gift card.Thank you for bringing this to our attention. We value your feedback as it helps us improve our products and provide better experiences for our customers.Kind regards, The Hoselink Team
“They need to change the name as it does not deliver what is said. No different to the normal hose attachment. Waste of money would rather have saved my money”
Hi Grant, Thank you for sharing your feedback with us. We're sorry to hear that you feel our product did not meet your expectations. We strive to provide reliable and effective solutions for our customers, and we regret that you were disappointed with your purchase.If you would like to discuss this further with one of our customer service representatives, please call us on 1300 900 617 or email us at hello@hoselink.com.au. Kind regards, The Hoselink Team
“I was excited to order this product, but supremely disappointed. Less pressure than the Jet option on the hoselink. Doesn’t even remove dirt from tiles let alone deeper stains.”
Hi Lauren Thank you for sharing your feedback regarding the Super Jet Washer. We apologise for the disappointment you experienced with the product's performance. We understand your excitement when placing the order and regret that it did not meet your expectations.We appreciate your comparison to the Jet option on the Hoselink and your feedback regarding the pressure. Our team is constantly working to improve our products, and we will take your comments into serious consideration as we continue to enhance the Super Jet Washer's performance.We understand how frustrating it is to receive a product that did not meet your expectations so I have emailed over a gift card to the value of the super jet washer so you can select another product that is better suited. If there are ever any further issues please let us know and one of our team will get straight on top of it for you. Kind regardsHoselink Team
“Awesome product, use it frequently, vehicles, lawn mower, garbage bins. Maybe look at a bit better threaded section, tube into handle section, I have broken 2 of these at the same point. Not roughly treated but normal everyday use.”
“I had purchased a similar product years ago before I knew Hoselink.It always leaked and the plastic perished and went sticky. They both performed well and were good at doing quick jobs when you didn't want to drag the huge water pressure machine out. Hoselink has better pressure and NO Leaking. Love it!”
