“I fitted the new sprayer today and it was very good, the flow control is a little easier to use with the thumb as the adjustment lever has been modified a little.Thanks”
​Thanks for the review. It's lovely to hear that you received very helpful information when you gave us a call. We strive to provide the best customer care possible and aim to get issues resolved in a timely manner.
Hi David, thank you for your kind feedback. We're sorry that you had a previous issue with a product, but glad that we were able to sort this out for you. Our customer service team is always available to assist on warranty queries to provide solutions to any problems you may have. Thanks again and we hope that you enjoy your new product!Kind Regards, The Hoselink Team
“The original spray gun that came with our Hoselink hose started spraying out of the side. I emailed Hoselink and received a very quick reply offering to replace the spray gun. Great customer service - week done!! New design looks much better!”
Hi Glen, we're sorry that you had an issue with your previous Sprayer, but happy that we could sort out a replacement for you. If you ever have a future issue with any of your Hoselink products, please don't hesitate to contact us at 1300 900 617 or hello@hoselink.com.au and we would be happy to assist with any warranty claims.Kind Regards, The Hoselink Team
“I found the water pressure was too restricted on the Jet Or Full setting and I got a better result by taking the fitting off to hose.Sometimes these fancy wands are a waste of money”
Good afternoon David, thank you for taking the time to leave us a review. Sorry to hear that you found a pressure loss when using the spray gun. With the multi-spray design, you will always loose some pressure therefore, if you are just after a strong jet spray, there are better options available.Appreciate the feedback though, definitely things we can consider with future designs. Kind regards, The Hoselink Team
“This was a replacement for one that the rubber control kept falling off. One call and a replacement was sent immediately. Very happy with the service. Thankyou”
