“We have a large area to be watered so this product was perfect for us. The coverage is great, however we have a fairly clay soil and we only used out sprinkler 3 times before the stake cracked and snapped putting in in the soil, even after we soaked the soil, so disappointed as I really loved the water coverage”
Hi Joelle, Thanks for your feedback and sorry to hear that this had happened! If you can contact us directly with your order details, we can look into what we can do for you!Kind regards, the Hoselink Team
“First impression was overwhelmingly positive. Sturdy was the best word to describe it, until I tried to put the spike into the ground… which snapped about halfway down.”
Hi Matthew, I am sorry you had this issue. We pride ourselves on the quality of our products so this is disappointing to hear. If you could please contact our customer service team on 1300 900 617 or via email at Hoselink@Hoselink.com.au we will be able to look into warranty options for you. Kind Regards,The Hoselink Team
“The metal spike of this sprinkler bends & breaks very quickly. The head of the unit is great quality & works very well but I’m on my second sprinkler now & the metal spike began bending after only a few uses. Upon inserting the sprinkler into the ground today, the metal spike just snapped in half. The spike needs to be made of a stronger grade of metal to last.”
Hi Paul, Thank you for your feedback we are sorry to hear that this is the case! We can see you have been in contact with us in regards to this so we are glad we have come to solution for you. Kind regards,The Hoselink Team
“I love it. It would make an improvement by making the spike metal instead of hard plastic, as it tends to bend and break in hard ground. This is my second purchase.”
Hi Leanne, Thank you for your feedback! We take pride in the quality of our products so this is disappointing to hear. If you can contact us directly with your order details, we can provide you with a solution!Kind regards, The Hoselink Team
Hi Sam, thank you for your review and feedback. We are sorry to hear that both the spikes have broken on the sprinklers. Definitely something that we will get our product team to look into! Can see you have already spoken with us regarding this issue and this has been resolved. Thanks again for the feedback, appreciate you sharing your thoughts! Kind regards, The Hoselink Team
