“Sprinkler works well with coverage and controls BUT spike is flimsy and broke off with first use. Bought 2 and happened with both. Just had new turf laid so not as though trying to push into unreasonably hard ground. Still using as husband devised frame for them”
Hi Cara, thank you for taking the time to leave us a review. Extremely sorry to see what has happened to the sprinklers. The spike should definitely not snap like this unless going into super hard clay/soil which is obviously not the case here. We will be passing the feedback and photos through to our product team as we certainly do not want this to be a re-occurring issue. Of course, we are more than happy to discuss alternative options for you as this is not something that should have happened. If you would like to do this, please contact our customer care team directly and we will work together on this.However, we would just like to add, great work-around. Great to see you are still able to use the sprinklers. Amazing work by your husband there! Kind regards, The Hoselink Team
“This is really great for our backyard lawn. It’s not that big but the right size and coverage. Awesome to have one and effectively work for us. I must recommend if you have a medium size backyard.”
Hi there, We apologize for the inconvenience you encountered with the bottom part of the impulse sprinkler breaking when pushing it into the ground. We understand how frustrating this must have been for you.We take product durability and quality very seriously, and incidents like these are not reflective of the standards we strive to maintain. We would like to investigate this matter further to understand what may have caused the breakage and find a suitable solution for you.Please reach out to our customer support team with more details about the specific product and incident. We will work diligently to address the issue and provide you with a resolution.Kind regards, The Hoselink Team
“I tried a plastic sprinkler of another brand. It wouldn't reverse. I returned it for replacement. It still wouldn't reverse. I gave up and bought HoseLink sprinkler and it finally works and works really well. I also love the easy hose connector system.”
“Other than drown yourself when trying to get it in the ground with it running :-) Works a treat. The Spike is Thick .. and needs to be a bit "Spikier" bit wide Sure Strong but a bit tough to get into the ground that's a bit tough. :-)”
