“A great sprinkler however the spike broke off after only being used a few times. Hoselink replaced the sprinkler immediately and without hesitation. Excellent service. Hope the new one lasts longer.”
“Unfortunately this brilliant sprinkler's spike bent 2nd use and broke 5th use. Pushed into ground gently with both hands right from the get go, but still bent the light grade cast metal spike. Unfortunately cannot recommend. If the cast was of higher strength I would buy again.”
Hi there, Thanks for your review. We do take pride in the quality off our products and have strict testing procedures, so this is disappointing to hear. We can see you have since been in contact with us in regards to this and we have resolved this for you. Please feel free to contact us at hoselink@hoselink.com.au and one of our friendly customer service team members will be able to assist you with any enquiries.Kind Regards,The Hoselink Team
“Hose link are a great Australian owned company to deal with. Excellent customer service (which seems to be rare these days.) I had a problem with the sprinkler when I bought it. I contacted them & they were straight onto it & they replaced it. Will be buying from again.”
“love the sprinkler how ever our ground is very hard being on a rural property so if the spike could be metal it would go in to the ground more easily I am finding the spike will bend unless ground is already wet”