“I like the quality of the product but honestly I bought 3 for various taps in my yard and all three had sealing issues from the main out let once pressure ised. Which only resolved with fiddling and what I would describe as over tension. Don't get me wrong I lam a hose link man through and through but was a bit disappointed in this product could of just grabbed one similar one at bunnings.”
Hi Pete, thank you for the feedback. We are sorry to hear you have experienced issues with sealing the 2-way adapters off. We can definitely discuss why this might be happening - potentially a washer issue. If you reach out to our customer care team directly, we'd be happy to help.Kind regards, The Hoselink Team
“Simple to add to my brass tap. I've had no bad issues with it since having it run everything supplied by your products. Thankyou. BUY AUSTRALIAN ��”
“I have very good experience back about over 10 years. The people on the phone are very polite and helpful. So I am happy to make business. Thank you so much.9”
“I purchased this to replace the less than useful plastic adaptor I already had installed. This adapter works well with my new Hoselink retractable hose connected to one outlet and a brass clip-on adaptor for my existing hose accessories. Not only durable and leakproof but also looks good.”
“Seems like a good idea, but leaks like a sieve at the swivel joint. I have returned it to the Sydney address. I would still like to use it, providing the leak can be fixed. I do not care if you solder or weld the swivel joint. I do not need it to swivel. Please fix it and return it. I realise you are basically just fishing for compliments, and are not really interested in negative feedback, because you have completely ignored other complaints I have made before, but please take notice of this and fix it please!”
Hi John, thank you kindly for leaving us a review. We appreciate hearing from you. We are sorry to hear that your previous reviews were not acknowledged. We are unfortunately unable to respond to every single review but we do our best to try! Please give us a call at 1300 900 617 to discuss the issues with your tap adapter further as we would love to find a solution for you. We hope to hear from you!Thanks, The Hoselink Team.
Hi Lauren, thank you for the review. We appreciate hearing from you. We are sorry to hear that your 2-Way Brass Tap Adapter is causing you grief. We've gone ahead and sent you a replacement adapter at no cost to you. Apologies for the inconvenience. Please give us a call at 1300 900 617 if you have any further concerns.Thanks, The Hoselink Team.
