Hi Diane,
Thank you for your feedback. I’m sorry to hear that you had to remove the folding handle and that the turner isn't as firm as you'd hoped. We strive for our products to be both functional and user-friendly, and it's disappointing to hear we fell short in your experience.
If you would like to discuss this further or explore alternatives, please reach out to our Customer Service team at 1300 900 617 or hello@hoselink.com.au. Your input is important to us, and we are here to help.
Warm regards,
The Hoselink Team