Hi Mike, thanks for your review. We're very sorry to hear that you have been having some trouble with your Easy Tap Turner. Please contact us on 1300 900 617 or hello@hoselink.com.au and we can look into this for you.
Kind Regards, The Hoselink Team
“I am very happy with the easy tap turner and it works very well. There was a warning to make sure that you put the parts together in a certain way and although I did read it, I still put the parts together wrong and it was very difficult to pull it apart to correct my error. But now that it is correctly installed, it makes turning the tap on and off very easy for people with arthritic hands or anyone really.”
“Amazing I’ve been having trouble turning my taps on and off as my hands don’t have the same strength anymore this product has made my life a little bit easier as I spend a lot of time in my garden .”
“Easy to fit, and as per title, very helpful to turn taps in tight places and would also make turning easier if you had hand problems such as arthritis.”
Thank you for taking the time to leave a review, Carolyn. So glad to hear you are finding the tap turners helpful and less painful to use, that's what we designed them to do!