Hi Paul,
Thanks for your feedback. We are sorry to hear that this is the case.
We will be issuing you a credit for the amount of the item so it can be used towards a future purchase.
Kind regards,
The Hoselink Team
“I wasnt able to fit it onto the tap. I am hoping someone with a bit of know how and or strength will visit me and do the job. Otherwise the purchase was trouble free and item was delivered very quickly”
Thank you for your review Yvonne! I am sorry you had trouble fitting it on to the tap, I hope this is now resolved and you are able to easily turn it. If you do have any troubles in the future please contact us on 1300 900 617 we would be happy to assist!
Kind Regards,
The Hoselink Team