“My original pruners chipped the main blade after 4 days of continuous use and I was quite disappointed with them. I took a couple of photos and sent them to Hoselink explaining my situation and they immediately posted me out a replacement blade replacement kit.I was very impressed with their backup on their items and happily have a new set of shears now!Thanks Hoselink.”
Hi there, Thank you for sharing your experience with us. We appreciate your feedback.We apologize for the issue you encountered with the chipping of the main blade on your original pruners. However, we're glad to hear that our customer support team promptly addressed your situation by providing a replacement blade kit upon receiving your photos. We strive to ensure customer satisfaction, and your positive feedback reaffirms our commitment to excellent customer service.We're delighted that you are impressed with our backup support and that you now have a new set of shears. Should you have any further questions or require additional assistance, please don't hesitate to reach out to us. We're here to help.Thank you for choosing our products, and we look forward to serving you again in the future.Kind regards, The Hoselink Team
“Using Ratchet Pruners found the pivot screw for the blade works loose. result was the blade snapped in half. Contacted hoselink and was sent a replacement blade straight away no charge. All back together again with a bit of loctite on the thread, now working perfectly again .Great Pruners.”
