Hi Cathryn, we appreciate you leaving us such kind words. We're happy to hear that you're finding your ratchet pruners so easy to use. Please contact us at 1300 900 617 or hello@hoselink.com.au if you have any queries.Kind Regards, The Hoselink Team
Hi Pam, thank you for your review and feedback. We appreciate hearing from you. We are sorry to hear that you are not 100% satisfied with the Ratchet Pruners. We do have a 30-Day Money Back Period, so if you would like to return or exchange the product, please give us a call at 1300 900 617 and we would be happy to resolve this for you.Thanks, The Hoselink Team.