Hi Pam, thank you for your review and feedback. We appreciate hearing from you. We are sorry to hear that you are not 100% satisfied with the Ratchet Pruners. We do have a 30-Day Money Back Period, so if you would like to return or exchange the product, please give us a call at 1300 900 617 and we would be happy to resolve this for you.Thanks, The Hoselink Team.
“We loved them so much we purchased two pairs! Easy cut with the ratchet, makes short work of fallen palm fronds. If older latch can be difficult, but Mum just keeps hers open all the time. Recommend them highly.”
