Hi Danny Thank you for your feedback regarding our stand-up weed puller. We appreciate your comment about its performance in heavy damp ground.While our stand-up weed puller is designed to effectively remove weeds, we understand that challenging soil conditions can affect its performance. We apologise for any inconvenience caused.If any further questions or concerns, please feel free to reach out to our customer service team. We are here to assist you and provide any guidance you may need.Thank you for your support, and we appreciate your feedback as it helps us improve our products.Kind regardsHoselink Team
“I was using this product this morning on soft soil as it rained yesterday. I followed the instructions on how to use it, but the plastic bit at the bottom where you push the weed off snapped off. Very sad to see this product break as I had high hopes of it from all the reviews I've seen.”
Hi David We apologise for the unfortunate experience you had with our stand-up weed puller. We understand your disappointment, especially after having high hopes based on the positive reviews you've seen.We would like to make things right for you. Please reach out to our customer service team with more details about your purchase, and we will be happy to assist you with a suitable resolution or replacement.Thank you for sharing your feedback, and we look forward to resolving this matter for you.Kind regardsHoselink Team
“Really does work well and removes all of the weed.Unfortunately it does remove quite a bit of the soil and leaves a large hole.Will go back to spraying my lawn”
Hi Glen,Thanks for leaving your valued feedback. We strive to provide our customers with the best products so although it works well, it's disappointing to hear it removes quite a bit of the soil also. We do have a 30 day money back guarantee so if you're not happy, neither are we.Please reach out to our friendly customer service team on 1300 900 617 who can sort this out for you.Kind Regards,The Hoselink Team
Hi Shan Thank you so much for taking the time to share your positive feedback about our stand-up weed puller. We're absolutely delighted to hear that it's been the best thing you've ever purchased for your garden and that it works great for you.We're thrilled to know that our weed puller is easy to use, even for someone as experienced and wise as yourself at the age of 67. Your satisfaction means the world to us, and we're proud to have provided you with a tool that makes your gardening experience enjoyable and efficient.If you have any further questions or need assistance with anything related to our products, please don't hesitate to reach out. We're always here to support you and ensure your gardening endeavors are a success.Kind regardsHoselink Team
