“The way this thing works is based on the pressure applied on the claw as you move the handle. However, the handle is made of a very malleable metal, which is bent on its first usage. This product needs to be redesigned to be more sturdy and functional.”
Hi there,Thank you for your review.We are sorry that you have had this issue. We take pride in the quality of our products, so this is disappointing to hear. We can see that you have been in contact with us since and we have resolved this for you. Please contact us on 1300 900 617 if you have any further enquires. Kind Regards, The Hoselink Team
“Assembly was easy (and the required tool was included), and operating the weed extractor is simple. I bought it to deal with dandelions and other flat weeds and it does a great job. It’s also easy to clean I’mpleased I bought it. .”
“We have used this tool to great effect in pulling out the many weeds that have crept into our lawn in the past few years. We are currently on our second tool, the first broke when pulling out an especially tough weed cluster. Although the original was just out of warranty they replaced it without a problem as they had never heard of the plastic base breaking before. The new one is quite nice, though I do have a preference for the older model whose handle is one piece instead of two pieces bolted together. It doesn't seem to effect the functionality of the tool, but ...........”
“I am so glad I decided to finally buy this tool. Keeping weeds out of the lawn is a constant job but this tool has made it so much easier. Very easy to use and much kinder to my aging back. This tool is easy to operate and pulls weeds cleanly from the ground, roots and all.”
“My standup weeder had an issue after over a year of very solid use, and Hoselink credited me with a new product even outside the warranty period. Most impressed with their customer service and willingness to stand behind their product. It works great for dandelions, grabs the tap root and all.”