“We have been using two of the older type successfully for about 20 years and we needed to replace one as the hose had been damaged. The Evolve was an expensive replacement but it has been absolutely worth it. Less cumbersome, much easier to fix if something goes wrong - recommend highly.”
“When I turn off the tap and release the water pressure, then carefully walk hose back while retracting, the hose keeps spooling to the right and jams nearly every time before the hose is fully retracted. I have tried various ways of retracting, each time with problems of hose spooling too much in one place and preventing further retraction. The unit itself is well built and the locking mechanism is great, but retraction issues are very annoying. I expected more from such an expensive unit.”
“The Hose reel itself is great however, the mounting wall plugs for mounting in brick/masonary are not adequate. I will be replacing them with metal type expansion fasteners (Ramset). Having first used the plastic wall plugs provided as soon as l pulled out the hose and then retracted it l noticed the plugs had protruded about 10mm. In my opinion the reel when full over water is too heavy for those type wall plugs.
I am a tradie and encounter issues with those type wall plugs often. Apart from that the product is great!”
“I purchased two evolve retractable hoses and they both leaked on first use.
Hoselink replaced both as this is a known issue. I’ve had my replacements for a few months, one works fine but the second has started to leak and has difficulties retracting at times.
Definitely stick to purchasing the original!!!”