“The Hoselink Evolve has put a stop to the never ending problems of hose connections coming apart. This 30m hose covers my entier yard so i can move anywhere I want. The hose is quite heavy but by simply managing how you retract and replace the hose makes it easy and the hose retracts in an orderly fashion. I am very impressed with the hose real and expect a long life from it.”
“The new evolve is a replacement for our classic model which we have had for many years. Finally gave out. The Evolve is much easier to pull out and retract. Hopefully it will give us as many years service as well.”
“The first reel I received, something was not connected inside the reel unit straight out of the box , and water was just pouring out of the unit? And nothing out the hose.
Received a replacement and sent that one back.
Replacement was great for about 3 weeks, then the unit stopped retracting the hose.
So got a replacement sent out for that, and the old one sent back.
Been using this one for a week now, fingers crossed nothing goes wrong with it.
But it seems the production of this unit may have been rushed out and not fully tested for issue.
If this one becomes faulty, i will be sending it back for a refund. As that’s pretty ridiculous!
Aside from the nightmare of having to
Empty the reels and send them back! The actual customer service has been good. The sending the replacement reel out so I had a box to send the faulty reel back in was very nice and helpful. The trouble shooting over the phone, and the offer of reel exchange to a different model, and refund have all been offered which has been nice.”
“Was very excited to receive our new hose link retractable hose reel however disappointed to find that is leaking inside the case and obviously not advised to take apart to find out issue. Would appreciate contact to assist with issue.”
