“Their customer service when returning this product bought in error (turned out the area I wanted to install it would have been too dark) was absolutely outstanding. Hoselink made it as very easy to return everything as possible - now THAT is the real definition of a company. It's easy to provide good service when trying to sell something, but it's how you behave when asked to accept a refund that separates the pretenders from the real dealHoselink is a company you can trust 100% and I totally recommend them”
Thank you for taking the time to leave us a review. It's wonderful to hear you had such a positive experience with our customer care team. We pride ourselves on our customer care and it's so good to hear your experience is in line with this. If you have any other concerns, please don't hesitate to contact us. Kind Regards, The Hoselink Team.
“Their customer service when returning this product bought in error (turned out the area I wanted to install it would have been too dark) was absolutely outstanding.
Hoselink made it as very easy to return everything as possible - now THAT is the real definition of a company. It's easy to provide good service when trying to sell something, but it's how you behave when asked to accept a refund that separates the pretenders from the real deal
Hoselink is a company you can trust 100% and I totally recommend them”
Thank you for taking the time to leave us a review. It's wonderful to hear you had such a positive experience with our customer care team. We pride ourselves on our customer care and it's so good to hear your experience is in line with this. If you have any other concerns, please don't hesitate to contact us. Kind Regards, The Hoselink Team.
Thank you for taking the time to leave a review. It' great to hear your solar path lights are working well for you and lasting all night. Kind regards, The Hoselink Team.
“I have had a set of these lights for a long time and loved them, and I knew the product was a top-quality product for using outside. So, I decided to buy two more sets to complete my garden foot path lightening. They are slender so they look great in the garden, they are and good quality light and the is not overpowering in the garden, but you can see where you are walking.”
Hi Pauline, many thanks for your kind words. We're so pleased that you are enjoying your Solar Path Lights, and it is great to hear about how much you like the design as well as how good you are finding the quality of the light emitted.Kind Regards, The Hoselink Team
Thanks for taking the time to leave a review, Toni. It's great to hear your solar lights are working so well, despite the 1-star rating. Kind regards, The Hoselink Team.
Thank you for taking the time to leave a review, Janet. Sorry to hear you are disappointed with your solar lights and that two of them have stopped working. The first thing we recommend is resetting the battery by holding down the button on the base of the light for 5-10 seconds and then leaving to charge in a full day of sun. If the light still isn't working after you have done this, please get in contact on 1300 900 617 or hello@hoselink.com.au as we would love to resolve this for you. Kind regards, The Hoselink Team.
