“Honestly I am so impressed with the quality of these solar lights. I have several sprinkled through my garden, and they havent missed a beat in the 2+ years since I bought them. I am not gentle with these. They've been hit by whipper snippers, mowers, survived endless days in direct sun, monsoons and cyclones, taken out by dogs running full speed, and one in particular gets whipped over by my retractable hoselink reel often and it is still going strong. Just recently I thought I had one die, so pulled it out of the garden to see if could be fixed. I promptly forgot all about it and left it in a wheelbarrow for 3 days, and came back to find it submerged in water thanks to my irrigation. Surely no hope for it now, but later that night I wandered downstairs and it was bloody working again! Hows that for waterproofing and reliability?
I have recommended these to lots of my friends, and its so nice to find a company make such a good quality simple product. Don't bother with the $5 options elsewhere. These are the best!”
Hi Hollie,
Thanks for your feedback and we are glad you are happy with your lights!
Please contact if you have any questions!
Kind regards, the Hoselink Team.
“I like the look of these lights and they work well for pathways with the motion sensor triggering the brighter light, but it would be good to also have the option of them going completely off (and still turn on when sensing motion)”
Hi Sue,
Thanks for your feedback and we are sorry to hear that this is the case! Please contact us directly with your order details and we can provide you with a solution.
Kind regards, The Hoselink Team
“Good...and bad... - Our Hoselink Ellipsis lights with motion sensor were so good that someone decided to take 12 of them from our front garden last week. Not that we will likely ever see them again, but perhaps an identification number might be useful...but they are truly great lights and did make our garden look so good! Perhaps you shouldn't make them so attractive!
BTW, Do you have a Hoselink replacement plan for stolen items??”
Hi there,
Thanks for your feedback and sorry that this happened to you.
The warranty only covers faulty items but contact us directly if you want to discuss this further.
Kind regards,
The Hoselink Team
“Hi I have bought 4 of them for my front porch and backyard. Absolutely love them, and I guess it is so good that the 2 at the front porch got stolen!!
*Hoselink would you be so kind and send me replacements for the stolen ones&&. :)”
Hi Gigi,
Thanks for your feedback and we are sorry to hear this.
Please contact us directly in regards to this so we look into the options.
Kind regards,
The Hoselink Team
“The Hoselink service has always been a great experience. I am disappointed with the longevity of these lights however. I purchased 12 about 18 months ago for our driveway. During that period half of them are no longer working. I am assuming the battery is dead. I am not sure why half are still performing well and half are dead.”
Hi Chris, great to hear you have always had a great experience with our customer care team. However, sorry to hear about your solar lights.
We did have a few issues with these lights which have since been resolved therefore, we can certainly replace the light heads for you and it should be the end of all the issues for you. If you would like us to organise, please email us on hello@hoselink.com.au
Thanks, The Hoselink Team
